Operational Director for Group of Dental Practices

Role Overview & Responsibilities

We seek an experienced and motivated individual to join our team as Operational Director for our group of predominantly Private & NHS dental practices. The successful candidate will oversee the day-to-day management and ensure that each practice operates to the highest standard of care aligned with CQC regulations and GDC standards.

Responsibilities:

- Ensure that each practice meets regulatory requirements and complies with company policies and procedures.

- Manage the recruitment, training, and performance of the area manager, practice managers and staff.

- Develop and implement strategies to improve the patient journey,

- Support the business owners to monitor/ maintain the financial performance of the practices and to lead with the development of budgets and financial plans/forecasts

- Work with practice managers to maintain a positive relationship with patients and the wider local community.

- Ensure that each practice maintains high levels of diary capacity and patient satisfaction

- Work with our stakeholder partners, including CQC and Local Authority, GDC to develop positive relationships and ensure best practice is delivered across the practices.

- Use KPIs to monitor the performance of the practices and ensure action plans are in place and progress made where required whilst maintaining standards and financial performance.

Requirements:

-Background in dentistry or dental services.O

- Proven experience in a similar role, preferably as an Operations Director/ Area Manager for a group of practices or a similar position.

- Knowledge of regulatory requirements and standards for Dentistry

- Excellent leadership and communication skills.

- Good financial management skills and experience with budgeting and financial planning.

- Passion for providing high-quality care to patients.

- Level 5 Diploma in Leadership and Management or similar

- Level 7 Senior Leader Apprenticeship Postgraduate Diploma in Applied Leadership and Management

We would love to hear from you if you feel you are a suitable candidate for this role and meet the requirements outlined above. Please submit your application, including your resume and cover letter, to The Directors.

Job Types: Full-time, Permanent

Salary: £55,000.00-£65,000.00 per year

Benefits:

• Company events
• Company pension
• Employee discount

Schedule:

• Monday to Friday

Ability to commute/relocate:

• West Midlands: reliably commute or plan to relocate before starting work (required)

Experience:

• Operations management: 5 years (required)

Work Location: In person

Reference ID: Operations Director