T
Data Assistant-Fluent in Arabic
Times Higher Education
Customer Service Advisor
🏢 Webhelp
Work Model
📍 Glasgow, Scotland
Employment
💼 Full-Time Direct
Recruitment Type
🛡️ Direct to HR Pipeline
Role Overview & Responsibilities
Job Advert
Job Reference: UK01910
Do you promote service, quality, innovation and look for opportunity in everything you do?
We are looking for Customer Service Advisors to join a new campaign working in our city centre office in Glasgow offering a salary of £21,000. We have a career opportunity too good to miss and a chance to learn new skills and broaden your knowledge and expertise.
Some of your perks:
- Zip in and out of the Central Station for your office at Glasgow city centre
- Exclusive employee discount portal – with savings up to £1,000 a year on groceries, online shopping, cinema and travel
- Hooch for your pooch – a subscription to Trails.com
- Employee Access Programs for the mind, body and soul
- Dental plan and a fast access to private GP
- Training and Education through on demand videos for adults as well as kids.
Every day is a new adventure but a typical day in the life of a Customer Service Advisor would involve:
- You as the first point of contact for resolving client queries and requests by phone, offering a professional, empathetic, and outstanding level of service at every interaction
- Maintaining and developing your skills and knowledge to have an awareness of regulation, industry best practice and of the services and products we offer
- Working with cool peers in your team, sharing best practices and insights to continually improve client experience
What we are looking for in you
- Passionate in delivering exceptional client service
- Enthusiastic to learn, develop new skills and have fun at work
- No one is the same - ability to be empathetic and adapt your style to different clients
- Self-motivated and proactive and will foster an inclusive work environment and be part of a great team
- Excellent communicator, both verbally & written, with good attention to detail
- Excellent organisational skills and computer literacy
- Customer Service background either client or customer facing
- Financial Services experience preferable
Sounds like you? Calm the inner FOMO, act now and come join us today.
Job Reference: UK01910
Frequently Asked Questions
How do I apply for the Customer Service Advisor position at Webhelp?
Click the “Apply for this Position” button on this page to submit your details directly to Webhelp's recruitment pipeline without agency fees or intermediaries.
Is this role eligible for remote work or international relocation?
This position is based in Glasgow, Scotland with potential relocation and visa sponsorship considerations for qualified candidates.
Are there any fees to apply through Jobflixs?
No. Jobflixs is 100% free for all job applicants. We strictly prohibit recruitment fees, candidate registration fees, or placement charges.
