Field Service Engineer

Role Overview & Responsibilities

About us

Watling JCB Limited is a privately owned and owner managed profit making organisation and one of the most progressive JCB Dealerships in the country for the Sales and Customer Support of Construction, Industrial and Recycling & Waste Machinery products.

We look for high calibre, forward-thinking, energetic people with a "can-do" attitude. We want people who thrive in a diverse and challenging work environment, who are receptive to change and who wholeheartedly embrace the opportunity to take responsibility for themselves and the company's ongoing success.

In such a dynamic and committed workforce, flexibility is essential, and many of our workforces, in accordance to what the job needs, operate with a huge degree of commitment and energy to ensure our long-term strategy to drive the business forward to increase shareholder profitability for ongoing success and growth to remain the JCB Dealer of choice is achieved.

Main Purpose of the Role:

The main duties of this role are Machine Diagnostics, Servicing and Repairs to all JCB product ranges. This is a customer facing role which requires you to build strong customer relationships within the Service sector of our business. You will need to promote and present a professional image and offer service solutions to our customers and frequently liaise with the manufacturer JCB. The objective of this role is to provide the customer with a World Class customer service experience.

Basic Hours: 40 hours working week, 08.00 – 16.30 hours.

• Overtime after 8 hours, the first 4 hours at time and a half, thereafter paid at double time (daily).

Job Types: Full-time, Permanent

Salary: £14.00-£19.00 per hour

Benefits:

• Childcare
• Company car
• Company events
• Company pension
• Cycle to work scheme
• Employee discount
• Flexitime
• Free or subsidised travel
• Free parking
• Health & wellbeing programme
• Life insurance
• On-site parking
• Private medical insurance
• Profit sharing
• Referral programme
• Sick pay
• Store discount

Schedule:

• 8 hour shift
• Flexitime
• Monday to Friday
• Overtime
• Weekend availability

Work Location: In person