Bartender

Role Overview & Responsibilities

Bartender

Healing Manor Hotel is a prestigious venue in Northeast Lincolnshire with an excellent reputation locally for delivering beautiful functions such as weddings, Christenings, wakes, corporate functions and more. Our Bar Team will report the Operations Management Team. You will oversee all of the role activities and uphold the hotel’s reputation and deliver exceptional and memorable service to all customers.

If this sounds like you, we would love to talk. We believe in high energy and want to bring someone with great enthusiasm and creative ideas into our business.

In this hands-on role working a 4-day working week , your main duties and responsibilities will be.

• Operating and maintain all bar activities throughout a shift.
• Cocktail making and Barista Tea and Coffee making (training provided)
• Excellent customer service
• Ability to learn and deliver on 2 rosette standards.
• Learn wine menu for suggestions.
• Stock rotation and refilling of bars and organisation of cellars
• Bars clean down and set up duties and responsibilities.
• Handling customer orders and providing payment and room billing for residents.
• Working large events bar services
• Cleaning lines and operating kegs and gas operations
• Maintaining licensing regulations and adhering to all guidelines
• Following all process and procedures to the healing manor hotel standards

This list is not exhaustive, and you may be required at times to perform other duties required by the Business.

Who you are and what do we need?

· Exemplary communication skills

· Target-driven and detail-orientated

· Customer-centric with a need to deliver excellence

· Willingness to learn and train others with new skills, and develop within the business and the team

· Team player with excellent leadership skills and a personable approach

· Calm and professional under pressure

· Fast-paced, multi-tasker with exceptional organisational and time-keeping skills

· Problem solver extraordinaire and passionate about effective delivery and the hospitality industry

Experience

· A background in hospitality and/or events ideal but not essential

· A proven track record in hospitality or customer service success

· Experience of working in front of house operations

· The experience to manage client expectations

· The knowledge and capability to meet all 2-star rosette standards

· Outstanding eye for detail

· Excellent organisational and co-ordination skills

Job Types: Full-time, Part-time, Permanent
Part-time hours: 30 per week

Salary: £7.60-£11.00 per hour

Benefits:

• Discounted or free food
• Employee discount
• Free parking
• On-site parking

Schedule:

• 10 hour shift
• 8 hour shift
• Every weekend
• Weekend availability

Supplemental pay types:

• Tips

Ability to commute/relocate:

• Grimsby: reliably commute or plan to relocate before starting work (required)

Experience:

• Hospitality: 1 year (preferred)
• customer Service: 1 year (preferred)
• Bartending: 1 year (preferred)

Work Location: In person