Hotel Receptionist

Role Overview & Responsibilities

About Us:

A luxury 5-star boutique hotel in the heart of Knightsbridge, London. 80 steps to Harrods and 1 minute to Harvey Nicholls. Warwick London is made of The Capital Hotel, Apartments & Townhouse, a total of 72 keys. We are now recruiting for a Hotel Receptionist to join our five-star, luxurious boutique hotel. Have fun working alongside a fantastic team.

Role & Responsibilities of a Hotel Receptionist:

·Deliver highest standards of service to all guests··Acknowledge and welcome all guests that enter the hotel with a smile!

·Undertake all aspects of the check in and checkout procedure

·Ensure all reservation enquires are replied to in a professional manner.

·Have knowledge about how to place reservations via different distributions.

·Ensure guests are given appropriate directions to location on hotel premises and to guest rooms.

More about You:

·You will have some experience of working in a reception or hotel

·Possess a friendly personality and excellent customer service skills

·Strong listening, speaking and communication skills

Job Types: Full-time, Permanent

Salary: Up to £12.50 per hour

Benefits:

• Canteen
• Company pension
• Discounted or free food
• Employee discount
• Referral programme
• Sick pay

Schedule:

• 8 hour shift

Supplemental pay types:

• Commission pay
• Tips

Ability to commute/relocate:

• London: reliably commute or plan to relocate before starting work (required)

Experience:

• hotel reception: 1 year (required)

Work Location: In person

Reference ID: Hotel Receptionist
Expected start date: 24/04/2023