Senior Reimbursement Specialist

Role Overview & Responsibilities

Hello Connections,
Seeking for a Senior Reimbursement Coordinator in Menlo Park,California Duration: long term contract
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Primary Duties & Responsibilities

• Act as a bridge between Avellino and their clients; they ensure client satisfaction by duly fulfilling requests.
• Interact with clients and build relationships with them while ensuring their needs are being met
• Oversee a team of third-party reimbursement coordinators and ensure they are providing an exceptional client experience (invoicing and follow up)
• Mastermind creative ways to deliver an exceptional client experience
• Resolve complex client billing problems or disputes in a professional manner
• Coach and support revenue cycle team members to help them meet departmental goals
• Keep records and documentation of client interactions for training purposes
• They take responsibility of arising client issues and proffer recommendations useful in addressing such problems.
• They coordinate and organize billing and collection projects as well as implement strategies necessary for attaining project goals.
• They also monitor and ensure the customer relationship management database is up-to-date.

Professional Experience & Qualifications

• Bachelor’s Degree in Business, Healthcare Administration, or related field as outline in the essential duties; or High School Diploma/General Education Degree and 4 years of relevant experience as outlined in the essential duties in lieu of Bachelor’s Degree
• 5+ years of billing experience in public or private third-party reimbursement arena, practice management, or diagnostic/pharmaceutical industry .
• Strong understanding of the Health Insurance Portability and Accountability Act of 1996 (HIPPA) and importance of patient data privacy
• Strong understanding of medical billing, explanation of benefits (EOB), payor policies, contracting changes and, coverage updates.
• Demonstrated strong oral and written customer service skills and ability to think on your own feet
• Proficient in Microsoft Office programs to include Word, Excel, Outlook, and Teams
• Preferred: experience with laboratory work.

Job Type: Full-time

Pay: $30.00 - $35.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Menlo Park, CA 94025: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• HIPPA: 3 years (Preferred)
• Microsoft Excel: 3 years (Preferred)
• Reimbursement: 4 years (Preferred)
• medical billing: 4 years (Preferred)

Work Location: In person