Patient Services Administrator
Role Overview & Responsibilities
About The Role
We are looking for a Patient Services Administrator, to join our Patient Services Team on a full-time permanent basis, working remotely. As a Patient Services Administrator, you will be part of a small, highly focused team providing an excellent patient telephone service.
The shift pattern is between 8am-4pm and 11am-7pm with alternate Saturdays.
What you will do:
- Calling patients to book them in for their Ultrasound appointment at one of our clinics across the country·
- You will use IT systems to link appointments to a patient’s medical file and update our instructing parties with the relevant information
- You will work as part of a team and be target driven to book in patients to fill our clinic spaces.
- You will be responsible for following up your administration tasks
- You will require versatility and attention to detail to meet the demands of our differing instructing parties and contracts.
About you:
- Experience within an outbound call centre; desirable but not essential
- Experience of working in a fast-paced environment, with a proven ability to meet targets and deadlines
- Good IT Skills
- A flexible approach with an ability to adapt quickly to meet the demands of a busy environment
- Conscientious with a meticulous approach to dealing with detail
- Self-starter: ability to use initiative and work with minimum supervision
What's in it for you
- Company Pension Scheme
- 20 days annual leave, plus bank holidays, increasing on an annual basis
- Blue Light Card
- Access to a Tech Scheme
- Cycle to work scheme
- Employee Assistance Programme (for health, wellbeing and financial assistance)
About Us
At TAC Healthcare, we’re really smart at what we do: providing an extensive range of Ultrasound Services. Through our partnership with InHealth, we have ambitious plans to bring our services to new settings. We offer a fully managed ultrasound scanning and diagnostic service, allowing NHS patients access to technically advanced and fully staffed ultrasound facilities, with fast access to services for patients in the community.
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