Medical Receptionist

Role Overview & Responsibilities

• Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
• Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
• Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
• Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
• Ensures availability of treatment information by filing and retrieving patient records.
• Ensures patients medication and treatment is provided appropriately through repeat prescriptions
• Ensures all filing and admin duties are carried out to promote smooth running of the practice
• Knowledge of EMIS web is preferred

Job Type: Part-time
Part-time hours: 16 per week

Salary: £10.42-£11.50 per hour

Benefits:

• Free flu jabs

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Birmingham: reliably commute or plan to relocate before starting work (required)

Experience:

• Medical Receptionist: 1 year (preferred)

Work Location: In person