Daytime Waiting Staff

Job Introduction

We are looking for strong and enthusiastic Waiting Staff to join our team in The Wallace Collection, the venue is open 10am – 5pm, so enjoy a great work life balance with daytime hours.

The Wallace Collection is located in the heart of Manchester Square, serving breakfast, lunch and afternoon tea daily within a stunning courtyard setting.

You will be working amongst inspiring and breath taking masterpieces, welcoming our guests and serving them in a friendly, welcoming and efficient manner while maintaining a clean and safe work environment

Main Responsibilities

• Welcoming guests, taking orders and serving beverages to guests
• Care about customer satisfaction and deliver the optimal client service experience
• Serving guests in a friendly, welcoming and efficient manner while maintaining a clean and safe work environment
• Help answer questions and make suggestions regarding food and beverage choices and related items

• 100% of Gratuity is split equally between the whole team regardless of their role, based on hours worked. Over the last 6 months (October 2022-March 2023), the average gratuity that the team received was £3.90 per hour added to their wage. Based on this average, the examples below show how much extra a member of the team would have earned in that time dependent on hours worked:

  20 Hours = £78.00 per week

  30 Hours = £117.00 per week

  40 Hours = £156.00 per week

  There will be opportunities to work at other sites and events within our team too if you wish to expand your experience and knowledge.

The Ideal Candidate

• Excellent communication skills
• Experience in a busy, high-end restaurant (if you don’t have experience, please look at our other roles at The Wallace – Drinks Runner, Food Runner, Café Waiter, Kitchen Porter).
• Friendly yet professional
• A good team player
• Pride taken in your appearance and all you do
• Punctuality is key
• Focus on great customer service

About The Company

Heritage Portfolio is the sub-segment of Sodexo Live! that produces outstanding catering and event services for our cultural destinations. These include exceptional “in-house” café services in some of Britain’s leading visitor attractions such as V&A Dundee, The Royal Academy of Arts, The Signet Library, RAF Museum Hendon, The Scottish National Gallery, private parties and dining, weddings and prestigious events including The Royal Garden Party for which we are honoured to have received a Royal Warrant of Appointment as Supplier of Catering Services.

Our mantra is “building a business to be proud of” and as we grow and flourish in the world of bespoke events and venues, we remain true to our original ethos: to provide an amazing experience that goes beyond the remarkable food we serve. Therefore we always looking for passionate, enthusiastic and motivated individuals to join our team and take pride in the work they deliver.