Account Manager Assistant

Role Overview & Responsibilities

With 20 years of leading industry experience, SMS Environmental Ltd provides vital water hygiene services to domestic and commercial sectors throughout the UK.

As a result of business growth, we have an exciting opportunity for an Account Manager Assistant to join our expanding Account Management team, based from our Harwell Head Office. This role plays an active part in the interface between the customer and the business, working collaboratively with clients and the wider account management team to ensure success on all service points and absolute customer satisfaction.

The Account Manager Assistant is responsible for:

• Providing support for the Account Managers to include administration
• Generating quotes and correspondence from info provided by Account Manager
• Liaising with purchasing dept for parts and equipment ordering
• Opuz Database Maintenance
• Customer Liaison
• Management of Subcontractors
• Contract renewals and reviews with Accounts Managers
• Generate reports/communications between Account Managers
• Any ad hoc duties that may be required

To deliver excellence in the SMS services to the customer, the Account Manager Assistant will play an integral role at supporting the Account Manager in delivering SMS services to our clients.

The ideal candidate will be able to demonstrate that they have:

• Excellent written and verbal communication skills - Essential
• Attention to Detail - Essential
• Experience using Microsoft Excel and Google applications - Essential
• Experience in a Customer Facing role – Advantageous but not essential

There are some minimum requirements you will need to meet to be considered:

• Disclosure and Barring Service clearance (DBS check)

We are looking for an Account Manager’s Assistant with the determination to provide exceptional support and SMS services to our customers.. In return, we offer a competitive salary, 22 days of paid annual leave a year, plus bank holidays and opportunities to progress within the team or throughout the wider business.

If you would like to join us at SMS, click Apply Now!

Job Types: Full-time, Permanent

Salary: £22,000.00-£26,000.00 per year

Benefits:

• On-site parking
• Referral programme
• Sick pay
• Store discount
• Wellness programme

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Didcot, OX11 0RA: reliably commute or plan to relocate before starting work (required)

Experience:

• Administrative: 1 year (preferred)
• Customer Service: 1 year (preferred)

Work Location: One location