Senior on-site IT Support Engineer
🏢 Sharp UK
Role Overview & Responsibilities
Sharp IT Services has an excellent new career opportunity based in Mayfair, London for a Senior On-Site IT Support Engineer position.
Key Responsibilities
The Senior On-Site IT Support Engineer will be based at one of our client sites and will assist with the day-to-day IT support for the client alongside a remote Helpdesk Team.
An average day will be diverse and offer an opportunity to learn a multitude of technologies, by investigating and resolving a variety of requests working closely with the Helpdesk Team.
- Own, update and progress tickets so the client is confident their issue will be investigated and actioned.
- Responsible for meeting agreed Key Performance Indicators to maintain a consistent high standard of service across Sharp IT Services.
- Take an active role in personal and team development to increase technical proficiency and increase productivity.
Skills and Qualifications
- Technical knowledge and experience of IT and IT support with on-site experience.
- Intermediate knowledge of Microsoft Server and Desktop Operating Systems.
- Intermediate knowledge of Microsoft Cloud Technologies (365 and Azure)
- Excellent written and verbal communication skills to effectively communicate with both technical and non-technical audiences.
- A good understanding of Virtualisation, Networking, Firewalls and Cyber Security.
- Good understanding of Antivirus Software and backup issues.
Benefits
- 23 days of holiday, rising to 26 days + bank holidays
- Private healthcare and life insurance
- Dental and critical illness cover
- O2 discounts
- Study support
- Discounted gym membership
Do you have what we’re looking for? Please apply with your latest CV and we’ll be in touch.
Job Types: Full-time, Permanent
Benefits:
- Additional leave
- Company pension
- Cycle to work scheme
- Free or subsidised travel
- Gym membership
- Health & wellbeing programme
- Life insurance
- Private dental insurance
- Private medical insurance
- Referral programme
- Sick pay
- Store discount
Schedule:
- Monday to Friday
Work Location: In person
Frequently Asked Questions
How do I apply for the Senior on-site IT Support Engineer position at Sharp UK?
Click the “Apply for this Position” button on this page to submit your details directly to Sharp UK's recruitment pipeline without agency fees or intermediaries.
Is this role eligible for remote work or international relocation?
This position is based in London, England with potential relocation and visa sponsorship considerations for qualified candidates.
Are there any fees to apply through Jobflixs?
No. Jobflixs is 100% free for all job applicants. We strictly prohibit recruitment fees, candidate registration fees, or placement charges.