Administrator

SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognised as the global benchmark for quality and integrity. With more than 94,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world.

• Job Title: Administrator
• Job Type: Permanent
• Hours: 37.5 per week
• Job Location: Middlesbrough
• Salary: £25,000 - £30,000 based on experience

Benefits / perks:

• 10% performance related annual bonus
• Private Medical Cover after 1 year service
• 4-8% matching company pension contributions
• 4x Life Assurance
• Annual leave increasing with service
• Additional day off for your birthday
• Enhanced maternity/paternity and adoption pay
• Length of Service Awards
• Health & Wellbeing initiatives
• Christmas Vouchers

The successful candidate will provide support to the business across a wide range of areas including client communication, commercial support, collation of KPI data and operations statistics, financial support services including invoicing, debt management, procurement and liaising with functional support departments.

Key Accountabilities;

• Timely and accurate issuance of client and internal invoices for local cost centres, compliant with company guidelines and client specific protocols to ensure payment and bad debt reduction.
• Compile and submit accurate departmental financial figures to department/ branch manager at month end prior to issuance to company Finance Department.
• Fully utilise and update management and reporting systems including purchase orders, client specific trackers and debtors database to allow monitoring of working capital
• Arrange and co-ordinate personnel travel, accommodation and visa’s where applicable to ensure contract delivery.
• Provide commercial administrative support to local departments assisting in tender compilation, contract co-ordination, review and analysis in order to achieve revenue and L/C targets are met and exceeded.
• Preparation of site correspondence including but not limited to enquiry files, job files and filing utilising company templates to ensure compliance with company QA systems.
• Assist in delivery and documentation of site equipment and services ensuring purchase orders are raised, tracked and delivered to enhance service delivery.
• Resolution of client enquiries in a timely and effective manner to ensure consistency of service delivery and agreed contractual obligations.
• To refer any customer complaints on to the relevant department/ branch manager to ensure issues are resolved quickly and customer confidence is maintained.

To be successful in this role, you'll need a strong administrative background with a solid financial/commercial awareness. In addition, you will also need to demonstrate the following:-

• Must be computer literate in use of MS Office Packages
• Effective interpersonal, teamwork and organisational skills
• Data collation and interpretation to generate reports and invoices
• Capacity to prioritise workload and meet reporting deadlines
• Analytical/ problem solving capacity
• GCSE or equivalent in Maths and English

APPLY NOW for full consideration, you can be sure that your application will be treated confidentially and impartially, and you will always receive an update within 10 business days.