Hotel Receptionist

Role Overview & Responsibilities

An exciting opportunity has arisen for a Host at our York site!

We are proud of our brand, a glowing group of aparthotels, all found in prime cities in great locations...Roomzzz York boasts 97 luxury apartments, located on the banks of the River Ouse, and directly next to Rowntree park. It's perfect for when you want the city within easy reach, but you like the quiet that comes with being just away from the hustle and bustle. Roomzzz are stylish, spacious city centre apartments, offering more freedom than a conventional hotel to discerning leisure and business travellers.

The Aparthotel has an onsite Gym, Deli, Car Park and excellent staff facilities. Combining the comfort of a hotel with the convenience of a serviced apartment, our aim is simple: To give our guests more space, more freedom, more of the things they want and less of the things they don't.

Simply put, staying at Roomzzz is like having your own stylish city centre apartment, but with someone else to tidy up and bring you fluffy towels.

Host

We are proud of our friendly, professional team members and we are looking for someone with a great smile and a warm personality! You will enjoy welcoming our guests, being a point of contact if they need any help or recommendations on the local area. You will enhance the customer journey from start to finish. We do provide a 24 hour reception service to our guests so your rota will be on a rotation basis of 12 hour shifts around the clock.

In addition to working within our team, you will receive some great benefits;

• A range of flexible benefits to help you in and out of work.
• Free uniform.
• Pension Scheme.
• Fantastic Company discounts.
• Bike to Work scheme.
• Progressive training plans and communication structure.

Please be aware this position is based on rota where the 12 hours shift pattern; 07:00-19:00 and/or 19:00-07:00 on a rota basis (3 days on and 3 days off)

Job Types: Full-time, Permanent

Salary: £24,292.00 per year

Benefits:

• Company events
• Cycle to work scheme
• Employee discount
• Store discount

Schedule:

• 12 hour shift
• Day shift
• Night shift

Experience:

• Customer service: 1 year (preferred)
• Hospitality: 1 year (preferred)

Work Location: In person