Customer Service Advisor

Role Overview & Responsibilities

Established in 1966 we are one of Colchester's oldest established vehicle repair and service centres undertaking work for private, Insurance, and general fleet partners.

This is a customer service advisor role and you will be required to cover every aspect of the vehicle's journey through our repair/service centre.

The requirements:

• Producing estimates for customers and work providers
• Closely communicating with the workshop Technicians on the current vehicle progression.
• Providing customers and work provider updates.
• Ordering of parts from suppliers.
• Upselling to current and new customers.

The job requires:

• Good keyboard skills
• Professional team working attitude
• Good friendly and professional telephone manner
• E-mail / general writing skills
• To be able to work under pressure
• Ability to work in a team environment
• An understanding of vehicles would be a benefit.

Work Remotely

• No

Job Type: Full-time

Salary: £12.00 per hour

Benefits:

• Company pension

Schedule:

• Monday to Friday

Work Location: One location

Reference ID: admin20211