Part Time Customer Service and Administration Assistant

Role Overview & Responsibilities

About Us

Red Cuckoo is a women's accessory brand supplying retailers across the UK and Europe. Due to recent growth we are looking to expand our team and we are recruiting for a Part Time Customer Service and Admin assistant.

The Role

• Answering general telephone enquiries and taking phone orders
• Logging all daily orders
• Processing daily orders
• Processing courier shipping labels, including export documentation
• General office administration
• Dealing with customer online account activation

Required Skills and experience

• Intermediate to advanced Microsoft Excel and Word skills
• Highly numerate with excellent attention to detail
• Excellent communication skills with the ability to work with people at all levels of the business
• Self motivated
• Must thrive in a fast paced environment and be able to prioritise own workload with constantly shifting and conflicting deadlines
• Highly organised
• Proactive self starter with can do and will do attitude
• 2 years in a Customer Service Administrative role

Job Types: Part-time, Permanent
Part-time hours: 16-24 per week

Salary: £11.50 per hour

Benefits:

• On-site parking

Schedule:

• Day shift

Experience:

• Customer Service and Administration: 2 years (required)

Work Location: In person