Advice Trainee

Role Overview & Responsibilities

Salary : £20,441 per annum (pro rata)

Hours: 30 - 37 per week

Responsible to: Advice Service Manager

Applications closing date: 16 June 2023 (9.00am)

Reserved interview dates: Week commencing 19 June 2023

North Yorkshire Citizens Advice and Law Centre is looking for enthusiastic individuals to join our advice team and make a real difference to their community. The role is office based only - this can be any of our North Yorkshire offices (Northallerton, Richmond, Malton, Scarborough, Selby, Harrogate, Whitby and Skipton).

The Advice Trainee will learn about all aspects of our service and develop skills to deliver high quality advice on debt, welfare rights, employment housing, family and other legal issues over the phone, by email and via webchat.

The successful applicant will have a positive attitude and desire to learn, excellent IT skills, and strong communication skills. You will need to have the ability to work on your own initiative and as part of a team. This role would suit someone who is passionate about achieving the best outcomes for clients and is committed to reducing the impact of the cost of living crisis. Advice experience is not essential and full training will be provided.

To view the job pack and apply for this exciting opportunity please visit our website: www.cany.org.uk.

Job Types: Full-time, Part-time, Permanent
Part-time hours: 30-37 per week

Salary: £20,441.00 per year

Benefits:

• Company pension

Schedule:

• Monday to Friday
• No weekends

Work Location: In person

Reference ID: Advice Trainee May - June 2023