Customer Service Assistant

Role Overview & Responsibilities

Assist in the day to day running of the store.

· Operate the till, including normal sales, handling multiple methods of payments, and also including other till functions such as voids, returns and similar functions that might normally be expected in a shop environment.

· · Take an active role in stocking shelves according to company procedures and policies, using own initiative to fill any gaps, adhering to the company procedures for stock replenishment.

· Take an active role in maintaining effective stock room controls, and in ensuring continued stock supply, and in maintaining stock record accuracy.

· GCSE ‘C’ Grade or above or equivalent in Maths and English.

· NVQ level 2 in retail and or customer service. (desirable)

· Numerate and literate.

· Retail or public facing experience.

· Experience of dealing with money in various forms.

· Friendly and engaging personality.

· Positive and flexible attitude.

· Be patient, tactful, diplomatic and approachable.

· Self-motivated.

· Excellent customer service skills.

· Good team worker.

· Flexible approach to working hours

Job Types: Full-time

Salary: £9.50 PLUS

Job Types: Full-time, Part-time, Permanent

Benefits:

• Flexible schedule

Schedule:

• 10 hour shift
• 8 hour shift
• Weekend availability

Supplemental pay types:

• Yearly bonus

Education:

• Certificate of Higher Education (preferred)

Experience:

• Retail sales: 1 year (required)
• Retail Shop Assistants & Till Operators: 1 year (preferred)
• customer service: 1 year (required)

Job Types: Full-time, Part-time

Part-time hours: 24 per week

Salary: Up to £11.00 per hour

Benefits:

• Casual dress
• Flexitime

Schedule:

• Flexitime
• Weekend availability

Ability to commute/relocate:

• Upminster: reliably commute or plan to relocate before starting work (required)

Education:

• GCSE or equivalent (preferred)

Experience:

• Retail sales: 1 year (preferred)
• customer service: 1 year (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person

Job Types: Full-time, Part-time
Part-time hours: 24 per week

Salary: Up to £11.00 per hour

Benefits:

• Casual dress
• Flexitime

Schedule:

• Flexitime
• Weekend availability

Supplemental pay types:

• Yearly bonus

Ability to commute/relocate:

• Upminster: reliably commute or plan to relocate before starting work (required)

Education:

• A-Level or equivalent (preferred)

Experience:

• customer service: 1 year (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person