Customer Service Representative
Role Overview & Responsibilities
Our customer service division is hiring enthusiastic and reliable professionals who have an ability to efficiently help customers and follow company procedures. As a valued member of the customer service team, you will answer incoming calls and respond to emails, updating records and researching issues. A successful candidate should be comfortable using a computer for most of his or her day, and should enjoy interacting with people over the phone and in-person as well.
Responsibilities:
- Respond to inbound calls.
- Answer customer enquiries.
- Apply knowledge of company policies to answer questions.
- Deal with dissatisfied callers.
- Provide information concerning products and services.
- Perform basic trouble-shooting of customer problems.
- Use good judgement when dealing with customers, phone calls, and co-workers.
Job Type: Full-time
Salary: £20,000.00 per year
Benefits:
- Company pension
- Employee discount
- Flexitime
- On-site parking
- Referral programme
- Store discount
Schedule:
- Monday to Friday
Work Location: In person
Reference ID: 2744
Frequently Asked Questions
How do I apply for the Customer Service Representative position at NHS Professionals?
Click the “Apply for this Position” button on this page to submit your details directly to NHS Professionals's recruitment pipeline without agency fees or intermediaries.
Is this role eligible for remote work or international relocation?
This position is based in Beckenham, England with potential relocation and visa sponsorship considerations for qualified candidates.
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