C
Sprinkler Fitter/s - Self employed
Core Misting Ltd
Customer Service Apprentice
Work Model
📍 North Shields, England
Employment
💼 Full-Time Direct
Recruitment Type
🛡️ Direct to HR Pipeline
Role Overview & Responsibilities
North Yorkshire Timber, part of National Timber Group are seeking to recruit a Customer Service Apprentice at their team at 103 Tynemouth Road, North Shields, NE30 1ED.
The successful candidate will be a customer orientated, motivated individual wishing to commence a career in sales. An excellent ambassador/representative with the ability to communicate across all areas of the business internally and externally. Good I.T., literacy and numeracy skills and a working knowledge of Microsoft packages are essential.
Main Duties:
Coordinate the daily administration of sales and purchases to ensure customer service, stock control and administration procedures are maintained, in particular when dealing with special goods for customer orders
Answering incoming telephone calls, taking details of orders and customer requirements, and feeding on to Sales staff within the branch
Daily use of the Company Stock Control Software ‘BisTrack’
Product awareness
Follow Health and Safety policies and procedures
Accept all incoming paperwork and process according to direction from your line manager and Company procedures
Giving telephone support to the Sales function
Dealing with customer enquiries and queries
Scanning and filing documents
Hours, Salary and Benefits:
This is a full-time role working Monday to Friday
Starting salary is above Apprentice National Minimum Wage
Six weeks holiday per year including public bank holidays, increasing to 6.6 weeks after 2 and 5 years service
Christmas and New Year shutdown
Employee discount available on Company products
Training, development, and promotion opportunities
Free access to the Company benefits, rewards, and wellbeing website, including retailer discounts and an Employee Assistance Programme (EAP)
Job Types: Full-time, Apprenticeship
Benefits:
- Employee discount
- Store discount
- Wellness programme
Schedule:
- Monday to Friday
Ability to commute/relocate:
- North Shields, NE30 1ED: reliably commute or plan to relocate before starting work (required)
Work Location: One location
Frequently Asked Questions
How do I apply for the Customer Service Apprentice position at National Timber Group?
Click the “Apply for this Position” button on this page to submit your details directly to National Timber Group's recruitment pipeline without agency fees or intermediaries.
Is this role eligible for remote work or international relocation?
This position is based in North Shields, England with potential relocation and visa sponsorship considerations for qualified candidates.
Are there any fees to apply through Jobflixs?
No. Jobflixs is 100% free for all job applicants. We strictly prohibit recruitment fees, candidate registration fees, or placement charges.
