Data Entry Administrator

Role Overview & Responsibilities

We are a well-established freight forwarding company servicing the whole of Scotland. The successful candidate will join a close-knit operation and help ensure we continue to provide an excellent service to our customers.

The ideal candidate will have excellent attention to detail, proven experience in a data entry role or similar and thrive under pressure. Experience using programmes such as Microsoft Excel and Word are required for compiling reports and analytical data.

We at M&H Carriers aim for a team-orientated and friendly environment and strive to bring a sense pride and ownership in what we do. The successful candidate will be working in our growing compliance team.

Duties will include, but not limited to:

• Extracting data from various systems to compile and maintain databases and reports.
• Written & verbal communication with other departments and customers.
• Ensuring daily, weekly and monthly reports are updated and available for managers in a timely manner.
• Update internal CRM system.
• Analysis of business data.
• Manage customer onboarding process.
• Work with external customers data & systems.
• Dealing with Insurance and claims enquiries.
• Key account reporting.

Skills / Experience:

• Computer literate including knowledge of Microsoft packages.
• Excellent communication skills, both written and verbal.
• Self-motivated with the ability to work to set deadlines.
• Knowledge of the parcel/freight industry advantageous but not essential.
• Ability to produce reports and analyse data.
• Knowledge of Microsoft Share-Point.

Hours are 8am to 4:00pm Monday to Friday.

Job Types: Full-time, Permanent

Salary: £23,500.00 per year

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Dundee: reliably commute or plan to relocate before starting work (required)

Experience:

• data entry: 1 year (preferred)
• logistics: 1 year (preferred)

Work Location: One location