Soft Play Assistant

Role Overview & Responsibilities

Jungle Mania owns 4 soft play centres across South England and has future plans and developments for the North of England. Our centres are safe, stimulating, and fun with slides and ball pits, a café, and a snack bar. We host children's parties for all occasions and have a talented team of hardworking staff that keep all centres running smoothly.

The Soft Play Assistant (SPA) is one of Jungle Mania’s key roles within the business. As a SPA, you will be responsible for maintaining our high standards of play, while promoting a happy yet safe atmosphere, overseeing the soft play area and assisting parents with their needs. Our SPA’s must be responsible and organised but also have a good sense of humour and a friendly approach while carrying out their day-to-day activities. A warm, friendly manner is key when serving Jungle Mania customers so service with a smile is our moto. The SPA always abides by the company`s policies and procedures, specifically Health and Safety

What we can give you

• Discounted Parking
• All employees' children can visit the centre FREE of charge but must be supervised by an adult.
• All employees are allowed 2 family members to receive 50% off entry.
• All employee's children to receive 50% off Party entry
• All employees are allowed 2 family members to receive 25% off Party entry.
• Employees are entitled to 50% off food and beverages.
• Employees will receive days in lieu for outstanding performance/employee of the month
• Employees are paid time and a half for working Exclusive Hires after the centre is closed
• Pension Provide through the Peoples' Pension
• Accessible by Public Transport

The Key Soft Play Assistant responsibilities include:

• Booking customers in and out of the centre.
• Taking customer orders in our Tree Tops Café and upselling our Tree Tops Cafe products.
• Provide table service (when required) for Tree Tops Café and processing basic orders such as hot drinks and pastries.
• Dealing with customer enquiries on our JM products, including prices & facilities/activities.
• Answering customer telephone enquiries.
• Ensure a clean & tidy environment within the centre, including reception area, play equipment, toilets, party rooms.
• Help run/ support children’s Birthday parties, interacting with the children and parents.
• Help create a fun, exciting & safe environment so every guest leaves wanting to return

Schedule:

• Mid-Week and Weekend availability
• Must be able to work 9am till 6pm
• Occasionally work till 8:30pm on Friday and Saturday for Exclusive Hires (Paid time and a half)

We look forward to receiving your applications!

Job Types: Part-time, Permanent
Part-time hours: 16 per week

Salary: £5.28-£10.42 per hour

Schedule:

• 8 hour shift
• Day shift
• Weekend availability

Ability to commute/relocate:

• Bristol: reliably commute or plan to relocate before starting work (required)

Education:

• GCSE or equivalent (preferred)

Work Location: In person

Reference ID: JM Bristol SPA