Administrator

Role Overview & Responsibilities

Full Job Description

Administrator

Office location: Leeds LS11

(Full Time - Permanent Positions) £9.00 - £12.00 (Plus Add Incentives & Quarterly Bonus’s)

Working hours: Monday to Friday 10am – 6pm (No Weekends)

As an Administrator your job is to ensure that you assist the departments with administration requirements and to ensure that work is completed in a timely manner to keep up with our faced paced working environment. You will deal with a variety of customer queries, including complex cases, applying knowledge of policies and procedures to deal with them effectively. The successful applicant will need to have an excellent telephone manner and a personality which gives customers confidence in their ability to help them find the best solution for their needs.

The Role and Opportunity
The candidateswill play a key role in building and improving relationships with our customers and ensure we are providing a tailored customer experience.

Your responsibilities would include:

• Excellent telephone customer service skills
• Serve as the first point of contact to potential customers. Accurately representing the company
• Processing paperwork
• Creating reports
• Data input
• Scanning documents
• Emailing
• Liaising with office managers
• Filing
• Produce reports as and when required.

About You:

• Must be comfortable speaking on the phone with confidence and ease.
• You must be confident in using the Microsoft Suite, holding the ability to design spreadsheets and present information effectively.
• Critical thinking and experience with a fast-paced environment
• Great communication skills

If this sounds like the job for you, apply now as we will be conducting interviews over the coming weeks!

Job Types: Full-time, Permanent

Salary: £9.00-£12.00 per hour

Benefits:

• Casual dress
• On-site parking

Schedule:

• Monday to Friday
• No weekends

Supplemental pay types:

• Bonus scheme
• Loyalty bonus
• Performance bonus
• Quarterly bonus
• Yearly bonus

Ability to commute/relocate:

• Leeds: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: Hyper M 2023