Customer Service / Sales Administrator

Role Overview & Responsibilities

We have an opening at George Barclay – England, a luxurious dog bedding and accessories company based in West Grinstead, Salisbury.

The role will be office based, performing general order administration and customer service duties for both our retail and trade customers. Typical tasks will include:

• Respond to customer queries received via email & telephone.
• Generating new B2B business and following up new enquiries.
• Provide customer service and pre-sales advice to our retail customers.
• Process trade orders and have regular contact with our retailers.
• Produce monthly customer care logs/reports.

The successful candidate should:

• Have a confident, polite telephone manner.
• Be proficient with Microsoft Outlook, Word and Excel.
• Have excellent communication and interpersonal skills both verbal and written.
• Be enthusiastic and self-motivated.
• Have an organised approach to their daily Tasks.

A customer service background would be an advantage. Full training will be given. If you feel this is the job for you, please email your CV and accompanying letter.

For further information about George Barclay, please visit our website http://www.georgebarclay.com

Job Types: Full-time, Permanent

Salary: £23,000.00-£25,000.00 per year

Benefits:

• On-site parking

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental pay types:

• Yearly bonus

Work Location: In person

Application deadline: 14/05/2023
Reference ID: GB_CS0523
Expected start date: 05/06/2023