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Junior Digital Marketing Executive
Yachting Pages Media Group
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Customer Service Representative
Work Model
📍 Cardiff, Wales
Employment
💼 Full-Time Direct
Recruitment Type
🛡️ Direct to HR Pipeline
Role Overview & Responsibilities
Fox Morris are working with Cardiff Council in relations to finding a Customer Service Representative to start work ASAP!
Responsibilities
- To provide accurate, meaningful and consistent advice to customers, ensuring that they understand the action which will be taken.
- To listen patiently, to empathise with the customer’s situation and convey a genuine desire to help and support.
- To work with colleagues within the Contact Centre and other service areas to ensure the highest levels of first time call resolution and customer satisfaction.
- To work with current and emerging technology to enhance customer contact services.
- To ensure continuous improvement, initiating, facilitating and responding to change in a positive manner.
You will be required to work Monday-Friday (9:00-5:00pm). This is based on a 6 month contract and the pay negotiable.
Benefits of working with Fox Morris Group
Referral Benefit Scheme.
- Free compliance (DBS, training etc.)
- Single point of contact consultant.
- 24h support.
- Regular communication updates.
If you feel that you are right for this role technically, but the rate, location or seniority does not suit you specifically then please still feel free to send us your CV.
Job Types: Full-time, Temporary contract
Contract length: 6 months
Salary: £12.33 per hour
Schedule:
- Monday to Friday
Experience:
- councils/council/local authority: 1 year (required)
Work Location: One location
Frequently Asked Questions
How do I apply for the Customer Service Representative position at Fox Morris Group?
Click the “Apply for this Position” button on this page to submit your details directly to Fox Morris Group's recruitment pipeline without agency fees or intermediaries.
Is this role eligible for remote work or international relocation?
This position is based in Cardiff, Wales with potential relocation and visa sponsorship considerations for qualified candidates.
Are there any fees to apply through Jobflixs?
No. Jobflixs is 100% free for all job applicants. We strictly prohibit recruitment fees, candidate registration fees, or placement charges.
