Bereavement Care - Admin Assistant

Role Overview & Responsibilities

To support Bassetlaw Bereavement Counselling in its work with bereaved families and the volunteers who support them, with a wide range of secretarial and administrative duties.

This post will be based at the Bassetlaw site

Special Memories Baby Loss –

Send out invitations for service and maintain records of those wishing to attend

Work alongside the Chaplaincy Team to manage the Special Memories Books

Receive and produce the new pages for the special memories books on both sites

Community Bereavement Counselling –

Receive and process referrals

Assist to maintain the filing systems relating to this service - this is a paper light office and much is on spread sheets, etc.,

Maintain links with volunteers

Respond to phone messages and e-mails relating to this service.

Update and maintain signposting directory.

Booking of counselling rooms

Core Attributes

Provide the Safest Most Effective Care Possible

• Demonstrate an understanding of the importance of quality of care
• Be accountable for own actions and those of their team

Develop Responsibly, Delivering the Right Services with the Right Staff

• Have an ability to work efficiently, effectively and professionally in a multidisciplinary team
• Demonstrate that everyone’s contribution is valued

Control and Reduce the Cost of Healthcare

• Work to ensure the care group/directorate improves efficiency and reduces waste
• Demonstrate that you will be open to improving everything that you do

Focus on Innovation for Improvement

• Have an ability to consider and implement new solutions
• Displays networking skills

To support Bassetlaw Bereavement Counselling in its work with bereaved families and the volunteers who support them, with a wide range of secretarial and administrative duties.