Invoice Query Administrator

We deliver your parcels in the UK and to 160 Countries Worldwide.

Position: Invoice Query Administrator - 7988
Contract Type: Full-time, Temporary
Salary: Up to £24,300 Depending on experience plus excellent company benefits.
Location: Slough

Why choose DHL Parcel?

As well as competitive pay rates, once you have completed your probation you will be entitled to an award-winning range of benefits to improve your wellbeing both at work and at home, including discount vouchers for restaurants, cinemas, retail outlets, healthcare and much more:

• Physical Health – A free confidential 24/7 GP Service, Gym discounts, Cycle to work scheme
• Financial Health – Enhanced Pension scheme, affordable loans, free mortgage advice and hundreds of retail/lifestyle discounts
• Emotional Health – A free mental health app, 24/7 employee support service for you and your family with access to free counselling
• Social Health – Volunteering, mentoring and fund-raising opportunities

About the role.

We are looking to hire an experienced Invoice Query Administrator on full-time temporary contract to join the finance time based in Slough. The role holder will be responsible for logging, investigating, and resolving customer invoicing queries, and where applicable, they will also be required to support any ad-hoc financing and invoicing workstreams. This role contributes towards the operations success during peak period.

Key accountabilities and responsibilities will include the following:

• Customer Service experience
• Excellent telephone manner
• Knowledge of Microsoft Word, Excel & Outlook
• Team player with ability to remain focused on task

What are the requirements?

• Customer Service experience
• Excellent telephone manner
• Knowledge of Microsoft Word, Excel & Outlook
• Team player with ability to remain focused on task

What about career development?

We take every employee’s career seriously and believe in realising their full potential. We have dedicated learning and development programmes that are open to every employee and an open working culture where everyone’s voice is heard, so you can shape your future career path at DHL Parcel.

What will you need to do next?

If you meet the requirements for this role and are looking for your next career move, submit your application to us along with an up-to-date CV or covering letter.

We look forward to hearing from you, and hopefully welcoming you into our team.

Our approach to Diversity and Inclusion

As a global company, we see the diversity of our employees as a genuine strength. A strength that we will only really leverage if we ensure that our employees sincerely feel that they can bring their true selves to work every day.

We’re committed to attracting the best possible person for every vacancy irrespective of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will ensure that all our resourcing activities are fair, transparent, and consistent across the UK.