Webchat Advisor

Role Overview & Responsibilities

Customer Service Advisor – Livechat

Salary £19,000

Hybrid Working – Manchester City Centre

Shifts Mon – Sat (Shifts between 8am – 6pm)

Responsibilities:

• Delivery of excellent customer service by managing your own live chat conversations in a timely manner
• Work towards monthly KPI’s to meet targets
• Keep up to date with policies and products through system and email communications
• Data Entry

Criteria/requirements:

• Live chat experience desirable
• Excellent written communication skills
• Must be available for full time work (40 hours per week)
• You must have a quiet working space at home one in which you can conduct the role in a confidential manner due to the nature of the position.

If you feel you have the skills for the above role - dont hesitate - apply today!

Job Type: Full-time

Salary: £19,000.00 per year

Benefits:

• Work from home

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: Hybrid remote in Manchester, M3 3HF