Supervisor - Universal Credit Help to Claim Team

Position: Supervisor - Universal Credit Help to Claim Team

Location: Salford (remote)

Closing date: 03 May 2023

Job title: Supervisor - Universal Credit Help to Claim Team

Location: Salford ( this is a remote working post)

Salary: £26,750 – £28,950 ( Cost of living award pending)

Salary pro rata: No

Hours per week: 36.25 ( negotiable)

Type of contract: Fixed term

End date of contract: 2024-03-31

Closing date for applications: 2023-05-03

Closing time: 09:00

Interview date: 2023-05-15

Link to job pack for application and/or email address for more information: https://salfordcab.org.uk/work-with-us/universal-credit-help-to-claim-supervisor-remote-or-office-based/

We have an exciting opportunity for someone to supervise our small telephone and web chat service for Universal Credit claimants. If you enjoy supporting colleagues and have expertise in all things Universal Credit then we would love to hear from you! We have extensive experience of providing Help to Claim since April 2019.

What we give our staff: We truly value our colleagues - and we show that in what we offer. These range from flexible working arrangements and generous leave entitlement, to a perks package offering some great discounts at high street brands through BHSF and a pension scheme with NEST. We also offer great learning and development opportunities and an Employee assistance programme.

• Pension: 6%
• Holidays: 28 days plus bank holidays

Citizens Advice Salford recognises the positive value of diversity, promotes equality and challenges discrimination. We aim at all times to recruit the person who is most suited to the job and welcome applications from people of all backgrounds. We particularly welcome applications from disabled, Black, Asian or Minority Ethnic people, as they are currently under represented in our workforce.

Email : gareth.hughes@citizensadvicesalford.org.uk if you'd like to discuss either post.

Every local Citizens Advice is a registered charity. Different application procedures are adopted by individual local Citizens Advice. Contact the relevant one as outlined in the information about this role. You should not send an application form to national Citizens Advice.

All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.