Admin Officer (Working from home)

Role Overview & Responsibilities

Would you like an opportunity to work in an exciting role within the Public sector?

Brook Street are currently recruiting Temporary Admin Officers for our reputable client the Home Office. You will provide essential administrative support to the department, dealing with customer queries and undertaking a range of case-working duties.

Hours: 37 hours per week, Monday to Friday between 9am - 5:30pm
Pay Rate: £11.60 per hour
Location: Remote - Working from home.
IT will be provided by the client however you must have a quiet environment to work out of and a strong, stable internet connection.
Length of assignment: Expected to run until December 2023 with the possibility of extension.

This role involves working in a fast-paced environment and for this reason, you will be expected to be flexible in line with the needs of the business, as the role may vary from day to day. A professional and confidential approach is required at all times and strong communication skills are essential.

The roles may include cleansing data, issuing questionnaires, logging feedback, responding to customer requests for updates on applications or requests for the return of documents, a range of case-working duties to consider applications, ensuring accurate and timely decisions, sorting through incoming documentation and delivering decisions on behalf of the Home Office. You may be dealing with correspondence via telephone, email and letter so you must be articulate and have a good telephone manner.

Essential Skills Required:
PC Literate, fully competent with Outlook and Microsoft packages
Competent to work in an administrative capacity (Graduates will be considered!)
Excellent communication skills
Able to work to targets

** You will be required to undertake security clearance for these roles, and it is imperative that you hold a valid passport and be able to provide two proofs of current address and a proof of national insurance. **

Start dates will be confirmed once we have had clearance back.

Due to the volume of applications we receive, if you do not hear back within 7 days, please assume that you have been unsuccessful.