R
Kitchen Fitter Multi-Trader
Resourcing Group
Customer Support Advisor
🏢 Bestway
Work Model
📍 York, England
Employment
💼 Full-Time Direct
Recruitment Type
🛡️ Direct to HR Pipeline
Role Overview & Responsibilities
An exciting and essential role within the organisation has arisen to join our vibrant Customer Support Team! This team are essential to the success of the organisation and ensure we can operate efficiently.
This role will be supporting our retailers on a day-to-day basis and being at the forefront of all impacts on our retailers. You will be aiming to provide solutions and give our retailers the best possible service to help them drive their business and grow their sales.
Your main responsibilities
- Communicating with retailer, sales team, consumer enquiries and queries via online portal
- Front-line telephone-based support
- Log all contacts in our call logging system in line with agreed KPIs
- Working with key functions across the business to resolve queries
- Placing orders into our order capture system
About You
- Exceptional customer service
- Excellent communication skills
- Able to establish and maintain positive working relationships with others
- The ability to prioritise tasks
- Maintain high levels of accuracy and detail
- Strong IT skills in all Microsoft Applications
- You will be a strong team player, harnessing the power of the team whilst being an integral part of promoting team spirit!
What next?
If you are looking to launch, or grow, an exciting career in a company that values progression and development! Choose “Apply now” to fill out our short application and submit your CV!
Job Type: Full-time
Schedule:
- Day shift
Work Location: One location
Frequently Asked Questions
How do I apply for the Customer Support Advisor position at Bestway?
Click the “Apply for this Position” button on this page to submit your details directly to Bestway's recruitment pipeline without agency fees or intermediaries.
Is this role eligible for remote work or international relocation?
This position is based in York, England with potential relocation and visa sponsorship considerations for qualified candidates.
Are there any fees to apply through Jobflixs?
No. Jobflixs is 100% free for all job applicants. We strictly prohibit recruitment fees, candidate registration fees, or placement charges.
