Team Leader

Role Overview & Responsibilities

BEAR serves speciality coffee, brunch, cocktails & craft beer in beautifully thought out spaces.

Our History

The story of BEAR starts with two best buds: Craig and Michael. The pair grew up together, copied each other’s work at school, and spent most of their teenage years trying to out-skill each other on their skateboards. Fast forward to adulthood - Craig spent some time travelling around Australia and fell in love with the all-day coffee, cocktails & dining scene over there.

After Craig returned to the UK, he decided that he wanted to bring some of that fabulous coffee culture to his hometown of Uttoxeter and so recruited the help of his pal, Michael, to get things off the ground. Craig & Michael got their heads together and set about researching the market, learning all they could and developing new skills with a view to create something super special.

In February 2016, BEAR Uttoxeter opened its doors and has been the busiest coffee spot in town ever since. Following the success of store number 1, the BEAR concept has grown to span across the midlands and beyond.

Job Description

As FOH Team Leader, you serve as the face of BEAR, dedicated to providing excellent customer service and a passionate, happy team. You play an important part in assisting the Store Leadership Team in promoting our brand culture as well as delivering great store performance, embodying BEAR’s core values and upholding our standards. You will play a vital role in completing the usual Front of House responsibilities on a day-to-day basis, being an essential part of a strong team and supporting the store to meet targets. As a FOH Team Leader, we expect you to have great attention to detail, drive service & sales, and be the constant face of energy and passion on the shop floor.

The atmosphere at BEAR is fast-paced but casual, with a strong focus on the quality of our coffee, fresh food, cocktails, and always providing the best service.

More information

Starting at £11 per hour

Part Time

5.6 weeks holiday (inclusive of bank holidays).

Shift patterns: Full flexibility required.

Company pension (NEST).

Drink delicious coffee (for free, naturally!) whilst on shift.

Generous staff discounts.

Tips, directly to your bank (through TipJar).

Supplier visits & extra goodies!

Opportunities to be involved in external events.

Job Types: Full-time, Part-time, Permanent

Salary: From £11.00 per hour

Benefits:

• Company events
• Company pension
• Discounted or free food
• Employee discount

Schedule:

• Monday to Friday
• Weekend availability

Supplemental pay types:

• Tips

Experience:

• Hospitality: 1 year (preferred)
• Leadership: 1 year (preferred)

Work Location: In person