Bookings Administrator

Role Overview & Responsibilities

We are looking for 2 enthusiastic and highly organized candidates to join our team as Booking Administrator.

The booking administrator is responsible for performing a variety of organizational and administrative duties including but not limited to:

· Managing and responding to incoming bookings & enquiries via email

· Communication and co-ordination with affiliate partners within the UK

· Responding to customer queries with excellent customer service skills promptly and accurately

· Manage incoming and outgoing calls

· Checking of customer bookings to ensure correctness before allocation

· Ensuring customer payments are made on time in line with our booking policies.

We are looking for someone who

· Enjoys working in a fast-paced and high-volume environment.

· Has experience working in data in putting.

· Excellent customer service skills

· Good administration and computer skills

· Attention to detail and high levels of accuracy.

· Able to focus/concentrate in a busy office environment.

· Adaptable and willing to learn.

· Self-motivated and able to use own initiative to manage your own workload.

· Experience within the logistics or transport sector would be advantageous, but is not essential.

You will be required to work 5 days out 7, 2 weekends per month, with rotating shifts of 7am - 3pm / 9am - 5pm / 11am - 7 pm

Job Type: Full-time

Salary: From £10.42 per hour

Benefits:

• Casual dress
• On-site parking

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Ashton-Under-Lyne, OL6 7AP: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Reference ID: Operations assistants