Transport Planner

Role Overview & Responsibilities

TRANSPORT PLANNER - £28,000 - £32,000 p.a. depending on experience

We are looking for an ambitious and committed individual for our transport division based in the West Midlands. Ideally, you will already have a grounding in transport and will be looking for your next challenge.

The purpose of the role is to support the Transport Manager in ensuring the delivery of a first class service to our customers, at minimum cost, to achieve maximum profitability and growth.

In this role you will be responsible for:

• Ensuring customers’ orders, within the UK and Europe are planned and managed, in an efficient and professional manner.
• Accurately pricing, from tariffs, a wide range of ad hoc jobs to ensure highest possible margins and customer satisfaction.
• Ensuring delays and problems are –

a) Communicated promptly to customers.

b) Effective mitigatory actions are taken as appropriate.

• Building and maintaining excellent relationships with all customers with a view to increasing sales.
• Dealing with enquiries from potential new customers professionally and ensuring these opportunities are promptly passed on to the Operations Manager and the business development team.
• In combination with the Transport Manager, effectively managing a team of 20+ drivers.
• Contributing to strong cost management across the operation (both internal and third party).
• Dealing with out of hours issues as required (your phone will always be on in the event of a problem).
• Keeping all job files up to date to ensure invoicing is able to be completed on time and accurately.
• Working Hours 7am - 5pm

Ideally you should be:

· Able to demonstrate a strong work ethic.

• Self-motivated and keen to succeed.
• Optimistic, resilient, thrive on pressure and enjoy solving challenges in a dynamic environment.
• A person with excellent people skills who enjoys committing to customers as well as working with suppliers, and staff.
• Administratively diligent and capable.
• Enjoy working within a small team to achieve common goals together.
• Highly numerate.
• Comfortable dealing with customers and gaining their confidence in you.
• Experienced to some degree in road transport or logistics operations – a Certificate of Professional Competence In Road Haulage Operations (National & International) would be desirable but is not essential.
• Have good geographical knowledge.
• Be comfortable and competent with Microsoft packages.
• Willing and able to positively tackle a wide variety of tasks during the working day.

Job Type: Full-time

Salary: £28,000.00-£32,000.00 per year

Benefits:

• Company pension

Schedule:

• Day shift
• Monday to Friday
• Overtime

Ability to commute/relocate:

• Coventry: reliably commute or plan to relocate before starting work (required)

Experience:

• transport: 1 year (preferred)

Work Location: One location