Customer Service Assistant

Role Overview & Responsibilities

Are you ready to make 2023 your year?

Looking for a new direction but not sure where to start?

With support and training on offer we are looking for a Customer Service Representatives who can assist with our customer acquisitions campaign. Our trainee's will also work towards providing leadership to our team of campaign managers.

This position is a training ground and will see Trainee's learning how to work with clients and understand the marketing process. Some of the daily responsibilities may include scoping out new customers, leading teams and presenting analytical results via daily tracking.

Responsibilities:

• Be able to work independently
• Be able to hold in person presnetations with clients via a tailored b2b, or b2c campaign
• You'll be a go-to person for our clients, helping them to increase brand awareness through pop-up events and in-person presentations
• Making sales, processing payments and promoting new offerings.
• Deliver an excellent level of customer service
• Help customers and clients with their questions and concerns by meeting your own customer service goals.

All our Customer Service Representatives will receive on-the-job training and extensive in-house training to ensure that they feel confident when customer-facing.

If you’re looking to convert your passion for people into a role you can really love turning up to each day get in touch today!

Job Type: Full-time

Salary: £19,818.00-£23,490.00 per year

Benefits:

• Company events
• Flexitime
• Profit sharing
• Referral programme
• Wellness programme

Schedule:

• Flexitime
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus scheme
• Commission pay
• Performance bonus

Ability to commute/relocate:

• Leeds: reliably commute or plan to relocate before starting work (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person